This Privacy Policy applies to https://despiertaelamor.com/ operated by Despierta el Amor Experiences LLC ("Despierta el Amor", "we", "us", "our"), owned by Anthony Cheatham, located at 3805 N Springfield St, Buckeye, AZ 85396, USA.
1. Information We Collect
We collect information you provide directly, such as when you submit an inquiry, book a service, subscribe to our newsletter or contact us by phone or email.
- Contact details: name, email, phone number
- Event details: date, location, occasion, budget and notes you share
- Payment information processed securely by our third-party payment processor (we do not store full card numbers)
- Technical data: IP address, browser type, device, pages visited and referring URL, collected through cookies
2. How We Use Your Information
- To respond to inquiries and provide quotes
- To plan, deliver and support the services you book
- To send transactional messages such as confirmations and timelines
- To send marketing emails if you opt in (you may unsubscribe at any time)
- To measure website performance and advertising effectiveness, including through Microsoft Advertising and Google Analytics, where you have consented
- To comply with legal obligations and prevent fraud
3. Advertising & Analytics
We may use Microsoft Advertising (including Universal Event Tracking) and similar tools to measure the effectiveness of our ads. These services may use cookies or similar technologies to collect data about your visits to this and other websites. You can learn how Microsoft uses data at privacy.microsoft.com and opt out of personalized ads at Microsoft ad settings. These tools only load after you accept them in our cookie banner.
4. How We Share Information
We do not sell or rent your personal information. We share information only with:
- Vendors needed to deliver your event (photographers, florists, venues), limited to what they need
- Service providers such as email, hosting and payment processing
- Authorities when required by law
5. Data Retention
We keep inquiry records for up to 24 months and booking records for up to 7 years for tax and accounting purposes, after which they are deleted or anonymized.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. California residents have rights under the CCPA/CPRA, including the right to know and the right to opt out of sale or sharing. To make a request, email info@despiertaelamor.com. We will respond within 30 days.
7. Security
We use reasonable administrative, technical and physical safeguards, including HTTPS encryption, to protect your information. No method of transmission over the Internet is 100% secure.
8. Children's Privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect information from children under 13.
9. Changes
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
Contact
Despierta el Amor Experiences LLC
Attn: Anthony Cheatham
3805 N Springfield St, Buckeye, AZ 85396, USA
Phone: (447) 251-9034
Email: info@despiertaelamor.com